Privacy Policy

Privacy Policy

At BI Partner AB, we value the privacy of our customers and are committed to protecting it. This privacy policy explains how we collect, use, and share information when you use our SaaS service, OpenBIS.

Information We Collect

We collect information you provide directly to us when you create an account or use our service. This includes:

  • Contact information, such as your name, email address, and phone number
  • Payment information, such as your billing address and credit card details
  • Profile information, such as your username and password

We also collect information about your use of our service, including:

  • Log data, such as your IP address, browser type, and referral URL
  • Usage data, such as which features you use and how often you use them

How We Use Your Information

We use the information we collect to provide, maintain, and improve our service, and to communicate with you. This includes:

  • Processing your account registration and transactions
  • Responding to your requests for customer support
  • Sending you newsletters, marketing materials, and other communications
  • Analysing your use of our service to improve its functionality and your experience

We may also use your information for research and development purposes, to comply with legal obligations, and to enforce our policies.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:

  • With our service providers, who assist us in operating our service and conducting business
  • With authorities, if required by law or in response to a legal request
  • With other companies in the event of a merger, acquisition, or bankruptcy

We may also share aggregated or de-identified information that does not personally identify you.

Your Choices

You have the right to access and correct your personal information, and to object to the processing of your information. You can also opt out of receiving communications from us or exercise your right to be forgotten. To exercise these rights, or if you have any questions about your privacy, please contact us at privacy@openbis.tech